Note: This post is copied from our congregation's sabbatical blog because there are readers who don't read the other blog and I didn't merely want to link them. 
Because our tour group visited some of
the 7 Churches of The Revelation of John last week, I delved into the Biblical book of Revelation again to review those famed messages to the churches. I discovered that Jesus was ahead of his time in the personal feedback department.
Jesus – when sharing feedback via revelation through John – used the familiar sandwich model: Begin and end with positive feedback (the bread) but stuff it with critical substance (the peanut butter and jelly/ the chicken salad.) For
example:
Bread: I know your deeds, your hard work, and your perseverance . . .
Sandwich Fixin’s: Yet . . . you have forsaken the love you had at first . . .
Bread: But you have this in your favor: you hate the practices of the Nicolaitans, which I also hate.
The metaphor of an Oreo also works, except that the creamy center is usually our favorite part of the Oreo and this is not usually the case for a Sandwich Performance Review.
David C. Novak, CEO of
Yum Brands (Pizza Hut, KFC, etc.), said in a recent
interview that his workers are “
starving for feedback.”
Our congregation does not seem “starved for feedback.” But isn’t the nature of spiritual development that we make changes to become more like Christ? If we are more interested in being cared for (casseroles) or merely eligible for sacraments/rites (baptism/marriage/funeral), then aren’t we missing the point of Christian spiritual growth? God tells us things about ourselves we need to know but don’t always want to know.
As a pastor, I long for feedback that is substantive and ministry enhancing. It doesn’t help to hear “Nice sermon” because I don’t know what that means. I’ve heard that “management” is not my gift which on the one hand makes me think, “Good, because I am not called to be a manager” but on the other hand makes me wonder “What does better management look like for you (give me specifics) and what does that say about our vision for the church (because management that looks like “the pastor is a chaplain who serves us” might conflict with my theology.)
So, with the hope of lots of comments here, I’d like to offer a sandwich of sorts, in the model of John’s letters to the 7 Churches:
To the Church of FP, you have endured enormous challenges over the past 63 years: divisions, disappointments, transience, and cultural shifts. You have displayed many examples of personal sacrifice for the sake of the gospel. Your love for each other is demonstrated in hospitality that overlooks individual differences. You’ve shown genuine love and concern for each other.
But you love institutions more than you love Jesus.
(NB: This is my sin too.)
Institutions are important. Marriage. Denominations. Universities. Hospitals. Particular Church Structures. Clubs. They order human life and service.
But they are merely the instruments for serving God which is our basic life purpose. They are not God. We don’t worship the PCUSA or our particular church or a particular entity within our particular church. We don’t worship our jobs, our children, our spouses, or our favorite things/organizations/ideas. That would be idolatry.
We are really good at idolatry.
However, if we are faithful, even to the point of death, Christ will give us life.Whoever has ears, let them hear what the Spirit says to the Churches.
Chances are that consuming that particular sandwich makes our stomachs hurt. It might be digestable. Or not.
Whether we trust the one who delivered the sandwich is crucial. (Example: if I trust the person who gives me constructive feedback, it might hurt but I will readily accept it with thanks. If I don’t trust that person, then I won’t give it much creedence.) Am I still trusted as a pastor? Are the elders and deacons trusted?
This question requires more than a blog conversation. But it's an important conversation for congregations to have.